OK, so you’re implementing something you’ve never done before. You have the installation instructions and user guide open on your laptop. Things aren’t making sense, so you log into the support web site and find that your question has not been addressed. As a last resort you google your question and lo and behold, not only has someone answered your question, but they have devoted a whole web site to exploring that software.
A big shout of thanks to Jan Harrigan at FRx Buzz. Your web site made me feel like you were in the chair next to me with step by step instructions.