Yesterday I attended a presentation that included the statement that the Canada Revenue Agency does not allow charities to use cloud computing. The reference given was the CRA’s Information Circular IC78-10R5, “Books and Records Retention/Destruction”. (Also mentioned was RC4409 which …
Microsoft has three flavours of its Dynamics Accounting Enterprise Resource Planning (ERP) software: GP – Great Plains, NAV – Navision and AX – Axapta. A question that comes up regularly is which version of Dynamics to implement. It’s a difficult …
You, the software vendor, are making your pitch. It breaks down into three sections: Microsoft has amazing software, You are an amazing Microsoft representative, and Here’s how you would address my needs. It’s very logical, isn’t it? The problem is …
The picture on the screen was your average warehouse, but it wasn’t your typical Microsoft corporate shot, i.e. it wasn’t a perfect company with gleaming boxes on pristine shelves, where you’d swear you could eat off the floor. This one …
At 7,000 attendees, Microsoft Convergence was the biggest convention I have ever gone to. With that many people, connecting to the ones who are important to you becomes a challenge. The people going to Convergence are from different parts of …
Knowledge workers. The hype is everywhere, from Microsoft commercials to Gartner reports. This is the age of the knowledge worker. Just what does that mean? How has the job of the typical Accounts Payable clerk been transformed? Let’s take a …
Can someone learn how to be innovative? Tom Kelley, the General Manager of IDEO, definitely thinks so. He freely admits that he was skeptical when his firm departed from its history of hiring only engineers and started looking for “soft” …
How do you network if you’re in a crowd of strangers and you’re not particularly good at it anyway? I’m sure that’s a question that the organizers of the Microsoft Convergence conference for their accounting system customers thought long and …
Convergence is Microsoft’s annual invitation to all of its business customers to meet and talk about accounting software. Yep, that’s right. It’s a giant convention of computer geeks and accounting nerds. Being a bit of both, I feel right in …
Here’s the situation: you’re a large software company and you own several competing software packages. You want to keep your customers. In fact you want to build a relationship with them so they keep updating their software instead of holding …